Very thorough, responsive & professional.Wild Destinations was very organized & detailed in providing information leading up to our safari at Masai Mara.Highly recommend booking thru Wild Destinations.The safari that was booked at Mara Serena exceeded our expectations!Terrific!Thank you!
The trip in the Masai Mara was amazing and you can trust Wild Destination at 100% ! The trip in the Masai Mara was amazing and you can trust 100% Shaheen! We had a small problem with the cars at the beginning but Shaheen reacted instantly and found a perfect solution for us.
Outstanding Service Provided Us With An Excellent Safari Experience This was our third Safari booked through Wild Destinations, so obviously we are extremely impressed with the outstanding service we have always received from Shaheen, Fareen, and their staff. The entire trip was arranged through e-mails; all communications were responded to immediately, with clarity, guidance, and correct information. Shaheen listened to our requests and made suggestions that were perfect. She kept the trip within our budget, and as one who resides in Kenya, we know that she has actually stayed in the properties she recommends. Our Safari went exactly as planned, and we were quite pleased with our driver, and all transport. The driver was courteous, punctual, and most professional. Our Toyota Land Cruiser was kept spotless, which is a difficult task due to the dust and dirt on the roads. Every time we entered the truck we noticed that he had washed all the floor mats, wiped down the seats, and made it as comfortable and clean as possible! All accommodations were lovely, and again, Shaheen listened to all requests and made it happen. We expected things to be taken care of and they were! Special requests, such as a school visit, was scheduled, planned for, and fully enjoyed. With Wild Destinations we are able to design our own itinerary and it's their personal service which makes every trip so wonderful! Tour guides at the various parks were extremely knowledgeable and most generous with their time. Wild Destinations makes certain that our tourist money is spent in conservancy communities who love and protect the wildlife. Shaheen and staff also took care of our flights, from the USA to Nairobi, and then within Kenya. The costs were much more reasonable, and when we had a delay, (caused by airline) she was making sure we had seats on an alternate flight. It's knowing that you will be taken care of and that they truly care about every detail, which makes such a huge difference in the overall experience! Our third Safari was another excellent trip and we appreciated all that was done for us by Shaheen and her staff at Wild Destinations!
Amazing and seamless!We've booked several trips through Wild Destinations and have always been very happy. Shaheen is responsive to emails, really listens to your needs, and makes sure that you're well taken care of during your trip. This last trip, we had a flight cancelled, which would have resulted in missing our connection to our next destination. Shaheen worked with both the airline company and the camp we were staying at to arrange a separate flight direct from the Mara to Lamu and even arranged for food to be covered at our camp. We'll definitely continue to use Wild Destinations!
It was nice to have everything taken care of; Kenya is fabulous.Shaheen is very good at keeping in contact with her clients by email. Make sure to ask questions and get details so that you are up to speed on your trip. She even organized a trip to a school where we could drop off donations we brought with us. Being on safari in Kenya should be on most peoples' bucket list. The wildlife, scenery and atmosphere is amazing. It was an usually late wet season in 2018 so we saw SO MANY animals in Lewa and Ambosli while there were not as many in Masai Mara, which we hear is unusual. Because safari is so closely dependent on Mother Nature, there is no way to tell, so I'd suggest adding locations to increase your odds!WD can organize air or ground travel during your trip (so make sure to be specific with what you'd like - it makes a difference!). We stayed at the Fairmont Mt. Kenya which was beautiful. We also stayed at several Elewana Collection resorts and they were AMAZING. The service and level of attention to detail at Elewana is out of this world! Elewana was an excellent choice of hotel line.